Shipping Policy

We print labels once orders are ready to ship. Please allow 72 hours for the tracking to start movement. Our packages are picked or taken in daily Monday - Friday.

READY TO SHIP ITEMS
All RTS Screen Print Transfers and UVDTF transfers will ship same day if order is placed by 5:00pm EST.

All Ready to Ship (RTS) items must be ordered separately from any other items including gang sheets. If your RTS items are in an order with regular items, it will be the standard turnaround time and not the turnaround time that is listed on the RTS listing or promotion. 

MADE TO ORDER DTF TRANSFER ITEMS
DTF transfers will ship within 1-3 business day processing time. These items are not printed until the order is placed. TAT is always listed at the top of the website in case this would change for any reason.

LOST PACKAGES
USPS is our primary shipping method.

Please contact USPS or UPS if your package is lost in transit or did not arrive. We are not responsible for packages that are lost or stolen once delivered. You will need to file a police report and follow through with your local authorities and post office location about the package theft. 

If a package is never received by USPS/UPS and never scanned, please let us know after 72 hours once picked up. Packages are picked up the following business day. We can place a request for a new one to be printed.

Once your package is out of our hands, it is out of our control. We recommend you file a Missing Mail if under 15 Business Days or Submit a Claim if over 15 business days. We do put insurance on a majority of our packages.